Returns & Exchanges
At Shop Now, we want you to love every piece you purchase; however, if you are not completely satisfied, we offer a 30-day window for easy returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains effortless and risk-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all fashion tags are attached and the garment is in its original condition.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it firmly to the outside of your return parcel.
Ship and Refund
Drop off your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing